Catboxy
Five-Stage Filtration, Always Clean
4-Pack Filters for Hydra Water Fountain
Shipping & Returns & Warranty
Shipping
Estimated delivery time: 7-12 business days within the United States, 7-15 business days internationally.
We are currently unable to deliver to P.O. boxes, APO, or FPO addresses.
Returns
Though we truly hope you and your furry friend are completely satisfied, we understand that sometimes things don’t work out. If you need to return an item, please refer to our full return policy.
To facilitate your return, please click HERE to contact us via email. Available Monday to Friday, 9AM to 5PM (UTC+8).
Warranty
We offer a 1-Year Warranty for items purchased through www.catboxy.com.
WHAT'S IN THE BOX
- 4 x Filters for Hydra Fountain
FAQs
How often do I need to change the filter?
We recommend replacing the filter every 3–4 weeks to ensure clean, fresh water for your pet.
How often do you recommend cleaning the Hydra Fountain?
For optimal hygiene, clean the fountain and its components at least once a week.
Can I directly wash the Hydra Fountain in the dishwasher?
Only the stainless steel water tray is dishwasher safe. All other parts should be hand-washed.
