Why We Created Furdear®
Furdear® is our new brand focused entirely on smart feeding solutions.
This allows us to continue improving product quality and innovation — while keeping the same team and support you trust.
FAQs
Why is Catboxy introducing Furdear®?
Furdear is our new brand dedicated to smart feeding solutions.
This allows us to focus on improving feeding technology and customer experience — while keeping the same team and support you trust.
Will Catboxy continue to take orders?
Yes, Catboxy will continue to accept orders until the end of April 2026. After that, all new purchases of our feeding products will be available exclusively through our new brand, Furdear.
Can I still get support for my Catboxy products?
Yes. Our support team continues to assist all Catboxy and Furdear customers as usual.
Will my warranty still be valid?
Yes. Your warranty and after-sales service remain exactly the same.
How can I contact customer support?
You can reach us at either support@catboxy.com or support@furdear.com for any questions about your Catboxy or Furdear products.
In the future, we recommend using the Furdear email for the fastest support.
