Pisci Automatic Pet Feeder & Hydra PumplessWaterfountain Bundle

Q: Which App should I use to control the feeder?
A: You can control the feeder using the Tuya Smart App or Smart Life App (also known as Smart Home). Both apps are free and available for iOS and Android.

Q: Does it support both 2.4GHz and 5GHz Wi-Fi?
A: Yes, it supports both for stable and flexible connectivity.

Q: Can I watch my pet remotely through the camera?
A: Yes! The built-in 1080P camera with night vision allows you to view live video anytime through the app, even in low-light conditions.

Q: How many meals and portions can I schedule?
A: You can set up to 10 meals per day with 0–15 portion levels per meal, giving you full control over your pet’s diet.

Q: Does it work without Wi-Fi?
A: Yes, the feeder will still dispense food based on your pre-set schedule even without Wi-Fi. However, features like video, voice interaction, and real-time changes require an internet connection.

Q: Can it run on batteries?
A: Yes. It supports dual power modes: plug in via the included USB-C adapter or use 3×D-cell batteries for backup during power outages.

Q: Is it suitable for both cats and dogs?
A: Absolutely. It’s ideal for small to medium-sized pets including cats and small dogs. Just make sure the kibble size is between 2–12 mm for smooth dispensing.

Q: How do I clean the feeder?
A: All non-electronic parts (food tank, tray, lid) are removable and washable. The main unit (with electronics) can be wiped with a damp cloth. Do not submerge it in water.

Q: What happens if the food runs out?
A: The app will send a low food notification. Also, the transparent food compartment makes it easy to visually check food levels.

Q: How often do I need to change the filter?
A: We recommend replacing the filter every 3–4 weeks to ensure clean, fresh water for your pet.

Q: How often do you recommend cleaning the Hydra Fountain?
A: For optimal hygiene, clean the fountain and its components at least once a week.

Q: Can I use the Hydra Fountain for my dog?
A: Yes! Hydra Fountain is suitable for both cats and small- to medium-sized dogs.

Q: Can I use the Hydra Fountain while keeping it plugged in?
A: Absolutely. The fountain supports both wired and cordless operation. You can leave it plugged in continuously for convenience.

Q: Can I directly wash it in the dishwasher?
A: Only the stainless steel water tray is dishwasher safe. All other parts should be hand-washed.

Q: What dispensing modes does Hydra Fountain have?
A: Hydra offers two modes: continuous flow and intermittent flow. You can switch modes with a single button based on your pet's preference.

Q: How long does the battery last on a full charge?
A: The built-in 5000mAh battery provides up to 120 days of cordless use, depending on usage frequency and mode.

Q: Is the Hydra Fountain noisy?
A: Not at all. Thanks to the pumpless magnetic water flow system, it operates quietly—perfect for sensitive pets and light sleepers.

1. Standard Shipping (US):
    • Free shipping on orders $69 and above
    • $4.99 shipping for orders under $69
2. Estimated Delivery:
    • Orders typically arrive within 3–8 business days after processing (U.S.)
    • Orders are processed within 1–3 business days
3. Click here to learn more about our shipping policy.

1. 12 months product warranty period.
2. After-sales service provided for product issues caused by non-artificial reason.
3. Click here to learn more about our warranty policy.

Click Here to download User Manual

Click Here to download User Manual